Patriot Products for Alarm and CCTV Monitoring Stations

Patriot is a dynamic alarm monitoring suite which is tailored to suit the exact requirements of your CMS or ARC through a huge range of modules and tiered licensing plans. As your client list and requirements grow no re-installations are necessary as Patriot evolves with your business and with the latest emerging technologies. Depending on the amount of client / sites you need to monitor, how many operators will be monitoring alarms and if your station requires and additional modules. Patriot Lite is for startups, universitys, zoos and small CMS stations. Patriot Professional is for medium to large CMS /ARC Stations and Enterprise offers premium features such as advanced SQL backup configuration, interface options and additional modules.

  • Lite

    For startup stations and standalone monitoring situations

    Banks | Gated Communities | Retirement Villages | Zoos | CMS Startups

    Download Demo
    • 100 Accounts
    • 1 Workstation
    • Email, GSM and IP Modules Available
  • Professional

    For Professional Central Monitoring Stations and ARCs

    Addon Modules including CCTV, Internet Client Access, Patrol Dispatch and APPS

    Download Demo
    • 250 - 25,000 Accounts
    • 1 - unlimited Workstations
    • Full Range of Modules Available
  • Enterprise

    For stations which require advanced backup options and features

    Mirroring, Clustering and AOAG | Advanced signal filtering and management

    Download Demo
    • 250 - unlimited Accounts
    • 1 - unlimited Workstations
    • Full Range of Modules Available

Optional Modules

Patriot Alarm Monitoring Software is flexible and can be customized with an constantly expanding range of modules that are introduced with the latest alarm monitoring technologies. Customize your Patriot Suite to meet your needs and only pay for the features you and your clients require. This means that you can still offer a range of premium features to your clients as they can be supplied and implimented quickly, easily and usually with no additional software required.

Patriot Features

Alarm Formats

Comprehensive alarm format support including Contact ID, Contact ID Expanded, SIA, Ademco Fast, & IR Fast

Communication options

Signal communication channels include PTSN, IP, GPRS & GSM

Compatible Alarm Receivers

Huge range of compatible alarm receivers including Surgard System I,II,III,IV & V, FE900, Permaconn, Paradox, FSK & RDC

Show me a list of compatible alarm receivers


Scalable amount of accounts from 100 to 100,000+


Up to 36500 zones per partition


Up to 36500 users per partition

SQL Database

Compatible with industry standard scalable SQL database - SQL Express is provided with Patriot and is usable up to approximately 2000 accounts


Compatible with Windows & virtual machines

Data Backups

Automated warm backups of your database


DR and High Availability include Always On Availability Groups (AOAG), Windows Server Failover Cluster (WSFC), SQL clustering and SQL mirroring. Patriot Enterprise required


Meets world class certifications including UL, BS and Grade 1 certification


Translation tool and multi-language support

More about Patriot Translation Tool


Customizable alarm sounds, reminder alarm and interval settings are configurable

Operator Levels

99 Operator levels that can have their own unique security settings

Security Groups

Security groups provide multiple permission groups for different types of operators, technicians or dealers (Bureaus)

Signal Analyzer

Ability to analyze signal origins & log caller ID

Single Sign On

Active Directory Single Sign on capability

Data Archiving

Retain database speed and efficency by automatically backing up old data

Auto Data Restore

Auto Data Restore options - Warm backups from the primary server are automatically restored to the backup server – Enterprise Required

Emergency Support

24/7 emergency support and case web portal to log, review and attached files to support cases


Full library documentation access for customers about Patriot features, operation and configuration


Online Training Modules and Remote Training sessions available

License System

Smart license system allows additional accounts, workstations and additional modules to be added with no reinstallation required

Easy to Use

Easy to use consistent UI with fast access to all client details through activation response screen

Voice Codes & Passwords

User Voice code and site duress password verification

Auto Dial

Auto Dial functions available with Auto Dial modules

Dispatch Ticket

Guard Dispatch Ticket/Code for callout and intervention reference

Test Mode

Test mode with scheduling options able to be set at Account, Area, Event or Zone levels

Automated restoral handling

Event restoral options such as ’Delay and Alarm if no restore’ and ‘Alarm Again if No Restore’

Multi-level Overrides

Override Event Types, Response Plans, Action Plans, Charges and automatic notifications at a client level

Simple Response List

Event Grouping and runaway alarm monitoring to provide a short, easy to navigate Activation List for operators to follow

Auto Select Activations

Auto select Activation button for operators to automatically select the next highest priority alarm

Action Plans

Configurable Action Plans allow advanced customization of grouping and actioning of incoming signals

Response Plans

Global Response Plans generate response lists for easy response maintenance and customer setup

Action Plan Escalation

Escalate Action Plans for further control over event management and automation

Runaway Alarms

Runaway and Multi-Knock alarmscan be automatically detected and treated by a selected Action Plan


Customizable Event Type template and downloadable standard Templates

Reminder Alarms

Client Reminders appear in Activation Queue for operator action and can be setup as one off or scheduled reminders such as welfare checks

Holiday Schedules

Holiday schedules can override the clients standard schedule for easy maintenance

Panel Types

Panel Types allow quick and easy setup of Event Types, Zones and Alarm Panel configuration when setting up new clients

Import and Export Data

Import and export client data in CSV format

Dealer (Bureau) Billing

One charge billing for Dealers / Bureaus with a breakdown of charges for each of their clients

More information on Dealer (Bureau) features

Completed Activations Window

A searchable list of completed activations makes it easy for supervisors to review completed alarm activations

Internet Client Access

Internet Client Access allows customers to view and edit their site/s signal history, User details, Response Details, Response List, and zones

Billing and SRM

CMS and SRM integrations eliminates manual errors, keeps track of payments and reduces data entry

Technician Access

Technicians can view signal history of sites and place sites on and off test mode remotely through PLINK or any web capable device

Lone Worker and GPS monitoring

Monitor lone worker devices and vehicles and receive alarm events and view location on an interactive map


JSON, standard Plugin, and Camera SDK’s available

More details on Patriot SDK

Two way text messaging allows automatic notifications based on events are able to be sent to user mobile phones, e-mail, smart phones or pager (optional modules required)

First Response allows Users to acknowledge or fall back an alarm notification by email, smart phone or text message

Message Formats allow customizable messages for Email and Text Messaging notifications for different events

Message escalation allows a list of Users to be notified in a set order after preset time intervals

More details on Messaging Modules

Compatible camera protocols modules include IP, RTSP and ONVIF

Compatible Camera Systems include Frontel / Videofied / Hikvision / Avigilon / Dahua / UDP / Paradox / Mobotix / ADpro Platinum / Rialto

Virtual Guard Tours provide scheduled or instant tours via cameras at site

Video Event Recording Module allows video events to be saved to a local storage for auditing and review

More details on Camera Modules

Dealer overrides for charges, Action Plans, Response Plans and Dispatch

Engineers linked to Dealers allows engineers access to the dealers clients to view signals and turn sites on and off test mode

Dealer branding allows their clients branded in the Patriot UI with the Dealer logo and callback number

Dealers can access, edit and maintain their clients using Internet Dealer Access module

Reserve Client ID ranges for dealers

More details on Dealer (Bureau) features

Huge range of standard reports included with optional reports for download

Operator & Client maintenance audit trail reports

Automatic reports for work orders

Preset Reports set up with definable schedules

Customizable reports of signal and monitoring information both ad hoc and automatic in multiple formats including pdf, txt, rtf and excel

Customizable appearance of watermarks, headers, footers and images on reports

Customizable content and details on reports created through SQL queries

Automated reports can be sent via email or saved to a local drive in variety of forms

More details on Patriot Reports

Patriot security alarm and camera partners

Video Tutorials

Video tutorials help new operators get an understanding of Patriot and advanced operators pick up time saving tips and tricks.

Patriot Videos


View our full library of documentation on Patriot and Patriot Modules by logging in here

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About Us:

Patriot Systems develops and markets industry leading Security Alarm Monitoring Automation software. The company was established in 1997, although development of the software began four years prior. Today, Patriot is recognised as a world leader in Alarm Monitoring Software.

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United Kingdom: +44 (0) 161 7381301

Australia: +61 (0) 7 3088 4925

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